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FIS is dedicated to delivering the highest level of technical services and support to enhance organizational performance. Please use the following links to submit a new ticket, interact with your open tickets or search for information.

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  • Report an Incident
  • Submit a Request
  • Reserve Equipment
  • My Incidents and Requests
  • Knowledgebase
  • Chat with Us
  • UBF Support
  • Remote Assistance Portal
  • Vendor Assistance Portal
  • Merchant Services
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PRISM Support

Internal Resources

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  • FIS Cloud
  • Guidelines on Use of IT Resources
  • Service Level Agreement

FIS Training Resources

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  • Microsoft Office Training
  • FIS Training and Consultation
  • Security Awareness Training
  • LinkedIn Learning

University Resources - FIS

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  • PRISM
  • UBF
  • UBF Registration
  • Telephone Services
  • Software Download Service
  • Pitt Worx

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  • FIS Support Portal
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  • PRISM Support
  • UBF Support
Site Links
  • About FIS
  • User Resources
  • Training Resources
  • University Resources
  • Staff Directory
  • Careers
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4200 Fifth Avenue
Pittsburgh, PA 15260

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